Got a question? We’ve got you covered!

Account

How do I sign up for a Sickbubble account?

To sign up for a FREE Sickbubble account, simply click on the login / sign up button on the menu bar:

On the next page, fill in the new user or business form:

account_sign_up_form

That’s it! you will be taken to your account page, and a confirmation email will be sent to you.

I’ve forgotten my password, how do I reset it?

To reset your password, first click on the Login / Sign up button on the menu bar:

account_sign_up

On the login / Sign up page, click on the “Forgot Password” link:

lost_password

On the next page, enter in the email address that you used to sign up for Sickbubble, and we’ll e-mail you a password reset link.

lost_password_email

If you don’t receive the password reset link, try checking your spam folder. If that doesn’t work, you can always get in touch with us at

info@sickbubble.com and we’ll be happy to reset your password for you!

How do I update my personal details? (Name / Social Accounts / Biography)

To update personal details, such as your name, biography or to connect your social accounts,

first login with your account, and click on the dashboard button:


account_dashboard

On your account dashboard page, click on the Edit Account Details button:

update_details

 On the following page, you will be able to update your information. Be sure to hit save when you’re done!

update_details_form

How do I update my billing details?

To update your billing address and details, first login to your Sickbubble account.

Then click on the Dashboard button on the menu bar

account_dashboard

On your Dashboard page, click on the Edit Billing Details button

edit_billing_details

 On the following page, you will be able to update your billing address information. Be sure to hit save when you’re done!

update_billing_form

 

Listings

How do I get listed on Sickbubble?

If you own, or know of a business that supports Sickbubble’s goal of helping the world lead healther, more sustainable lives, then we definitely want to hear from you!

Listing on Sickbubble is FREE, and to get your business on our directory, simply click on the For Businesses button on the menu bar

business_sign_up

On the next page, fill in and submit the business sign-up form, and someone from our team will be in touch with you shortly!

listing_form

Alternatively, if you would like to just get in touch with us directly about listing your business, feel free

to send an email to info@sickbubble.com and we’ll get back to you!

I notice my business is already listed on Sickbubble. How do I claim my listing?

We sometimes add businesses that share our aim of helping people live healthier, more sustainable lives directly to our directory.
If you notice that your business is already listed on Sickbubble, you can easily claim your listing (It’s FREE) by going to clicking on the Claim Listing button on the listing.

claim_listing_button

After clicking on the Claim Listing button, fill in the form that appears, and we will get in touch with you!
Note – In order to claim your listing, you must have a Sickbubble account (It’s FREE) – This is how we link the listing to an owner.

When your business listing is claimed, your listing will get a special Verified icon! You will also be able to edit listing details like
opening hours, featured images, location, categories and tags.

Alternatively, you can always get in touch with us directly at info@sickbubble.com, and we’ll help you claim your business

How do I edit my business listing?

If you own a business that has been listed on Sickbubble and you have already claimed your listing,

you can edit your listing by going to your Dashboard:

account_dashboard

On the Dashboard, click on the Edit Listings button:

edit_listing_button

On the next page, your listings will be shown in a table, click Edit on the listing you would like to change:

edit_listing

On the next page, you will be able to edit your listing details, including your listing’s cover image, gallery

opening hours, location, contact details as well as upload a video cover for your business:

edit_listing_form

As always, if you need help with editing your listing, you can always reach out to us at info@sickbubble.com

The map on my listing is incorrect or doesn’t appear, how do I fix this?

Every listing includes a Google Map view. This map is generated from the address you have set as your business’s location:

map_view

If the map is displaying an incorrect location, make sure you have set the correct address on your business listing

to edit your listing, click on the edit listings button on your account dashboard

 

Products (Coming soon)

I want to sell products through my listing on Sickbubble, how do I apply to be a Vendor?

If you have products or services that can help people lead healthier, more sustainable lives, then let us help you expand your reach! Just contact us at info@sickbubble.com and we will set you up with a vendor account that will allow you to list your own products, manage your inventory, and track your sales!

I am signed up as a vendor, how do I access my dashboard and add products?

Once your vendor account is approved and activated, you can access your vendor dashboard by clicking on the Vendor Dashboard link on the menu bar

vendor_dash_link

On your Vendor Dashboard, you will be able to view your store page on Sickbubble, edit your store settings (store name, paypal address etc), and edit or create new products

vendor_dash_features

To add a new product, click on the Add New Product button.

vendor_dash_add_new

The new product creation form will open in a new tab

vendor_product_creation

in the product creation form, you will be able to set up your new product.

You can add the product to existing categories or add tags to the product

vendor_product_creation_categories_tags

Add a main image to the product, as well as an image gallery

vendor_product_creation_image_gallery

Add a product description

vendor_product_creation_description

Add product pricing and SKU details

vendor_product_creation_price

Enable inventory management and keep stock counts

vendor_product_creation_inventory

Add shipping information

vendor_product_creation_shipping

Enable reviews and add custom notes

vendor_product_creation_advanced

And as always, if you need any help setting up your product, do send us an email at info@sickbubble.com and we’ll help you get up and running

I am signed up as a vendor, how do I receive my commission payments?

Congratulations on getting set up as a vendor! We pay out all our vendor commissions via PayPal adaptive payments.

In order to receive PayPal commission payments from us, please make sure your PayPal email address is set up in your vendor account.

To do this, first go to your vendor dashboard:

vendor_dash_link
 On your Vendor Dashboard, click on Store Settings:

vendor_store_settings

in your store settings, make sure your PayPal address field is filled in with a valid PayPal email ID:

vendor_store_paypal

As always, if you need help with commissions or vendor account setup, feel free to get in touch with us at info@sickbubble.com

I am signed up as a vendor, how do I add a product to one of my existing listings?

If you already have a vendor account, and you want to attach your products to your business listing, first you need to create your products from your Vendor Dashboard (see product creation FAQ)

Once you have some products set up, go to your Account Dashboard:

account_dashboard

On your account Dashboard, click on the Edit Listings button

edit_listing_button

And then click on the Edit button of the listing you want to add products to:

edit_listing

 At the bottom of the edit listing form, you will see a field for you to Select Your Services & Products Click on this
field and select the products you wish to offer with your listing:

vendor_select_product